Notes From WorldCon: Everything’s Up To Date in the Westin at Crown Center

I was avoiding saying directly which hotel I was in before and to a large extent during the con because there have been issues, but Jack and I had a very nice time in the Westin at Crown Center. We had been booked into the aging but beautiful Hotel Phillips, which is apparently undergoing extensive renovations and had to shunt a certain number of its guests to another location.

We were little dismayed to be notified of this change a bare two weeks before the convention, particularly as this put us quite a bit farther away and we weren’t sure about the logistics of getting back and forth. Even more dismaying: we were CCed (not BCCed) on an email with the information with several other congoers. I consider this to be a breach of my privacy and security, especially as there have been issues with people and boundaries in the past.

All that said, we found reasons to be excited about the new hotel. It’s connected by a covered elevated walkway to Kansas City’s Union Station, a historical architectural jewel that serves as museum space and a shopping center. I had some fond memories of a little cafe in there that I hoped to revisit (and we did!). I’d also spent a long weekend in the hotel at the other end of Crown Center around my freshman year of college (either the summer before or the summer after, I don’t recall). In the event that the convention wound up being a bust (and I had some pessimistic moments in the week or so leading up to it), there would be plenty to occupy us without leaving the area around our hotel, including a neat aquarium.

As it happened, the convention wasn’t a bust and the Kansas City Streetcar was even more convenient than advertised. Except during the times of highest crowd density, it vastly outperformed the listed frequency, and at the peak on the weekends, it still mostly hit the mark. There were three operators we saw regularly. All were personable in their own ways. One of them regularly announced that all Pokemon caught on the streetcar were to be returned at the end of the trip. A couple of them would chat about the convention. One of them saw Jack’s pins on his badge holder and gave him a KC Streetcar souvenir pin. This same one also had previously heard of me.

And the Westin… the Westin really took care of us. I am not happy at all about how Hotel Phillips treated us, but I have no complaints about the Westin. It’s a beautiful hotel. They have an indoor waterfall with elaborate landscaping around it. The lobby is spacious and full of comfortable chairs and screens that I think must have also served as acoustic baffles because it never got that echoey loudness. The people were super polite and very apologetic even about the inconveniences they had not created. We even found some lovely extras waiting in our hotel room when we arrived.

At six in the morning of the day of our departure, I went downstairs because I had this nightmare scenario in my head wherein Phillips’ ball-dropping had extended to not including the con rate in their contract with Westin and I just wanted to make sure that we wouldn’t run into a snag when it was time to go. It happens that while I was on my way down, an automated email with our invoice was sent to me anyway. But Lynette on the desk did not mind answering my questions, and when I told her how grateful we were for everything, she asked me if I was going to be around long enough for breakfast and then gave me a voucher for a free buffet for the two of us.

With the Streetcar in operation, the only downside to the distance of the hotel is that it made it harder to do things like catch a nap in the afternoon without missing significant portions of the festivities, but I have to say, if MidAmeriCon 2 were to become a regular event and we were to regularly attend it, I think we would strongly consider the option of staying in the Westin if it were proffered, and we would recommend it to everybody who was looking for a quiet place to retreat to at the end of the evening, a place where the convention and the parties can be left behind.

Yes, if MAC2 continues to throw conventions in the same venue, I think they could do a lot worse than pursuing an ongoing relationship with the Westin and promoting it to their members as the “quiet hotel”.

We might have other reasons to visit Kansas City in the future (family, renfair), and when our budget can handle a real hotel, we’ll certainly be keeping it in mind.